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Psychology

What your discomfort at a question that forces a choice reveals

Some questions provoke immediate resistance: one would like to answer both, or refuse to answer. That reaction is information, not a defect of the questionnaire.

By E. Rossi, Public debate and argumentationPublished on Updated on 2 min

The conflict of values in its pure state

The discomfort most often appears when a question sets two things one genuinely cares about in competition, and no pre-established hierarchy makes it possible to decide. It is not indecision: it is the discovery, live, that a trade-off had never been made.

Most of our positions have never had to be arbitrated, because real situations in which two values clash head-on are rare. A questionnaire manufactures them deliberately, which is uncomfortable and precisely its point.

Three distinct reasons to resist

The first is the conflict of values described above. The second is refusal of the frame: the question presupposes an alternative you judge false, and answering would amount to accepting it. The third is the cost of the admission: the answer that corresponds to your position makes you uncomfortable because it contradicts the image you have of yourself.

These three resistances resemble each other from the inside but do not have the same meaning. The first signals a position to be built, the second a disagreement with the wording, the third a tension between position and self-image, which is often the most interesting to examine.

The particular case of taboo questions

Certain balancings are felt to be illegitimate in themselves, independently of the answer: putting a price on a life, comparing two wrongs, arbitrating between two duties. Work on sacred values observes that the mere invitation to decide provokes a rejection, sometimes anger.

That rejection is significant. It indicates a value the person refuses to treat as exchangeable, and that is strong information about their structure of convictions, stronger than any graded answer.

How to use it

Note the two or three questions that bothered you most, and take them up again when calm. Ask yourself what you would answer if the situation really arose, with consequences, which is not the same as what you would answer in principle.

The gap between the two answers is the most useful part of the whole exercise. It indicates where your declared position and your effective position do not yet coincide, and that is a place nobody can think about in your stead.

What this says about the questionnaire itself

A questionnaire that provokes no discomfort probably measures nothing: it sets no values in competition, and its items are answered without effort. Conversely, a questionnaire that provokes permanent discomfort is badly written, or asks questions whose terms are badly chosen.

The right dosage is the one where two or three questions snag. They are what produce the little self-knowledge a test can legitimately provide.

Key points

Discomfort often signals a trade-off between two values you care about, never previously made.

Three resistances are conflated: conflict of values, refusal of the frame, tension with self-image.

Rejecting a balancing felt to be illegitimate reveals a value held to be non-exchangeable.

A questionnaire that never snags probably measures nothing.

This article describes documented mechanisms and disagreements. It recommends no position, no party and no vote, and commits to no reading other than that of the work it cites.

And you, where do you stand?

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